Buffalo Toyota Owners Have 24/7 Toyota Recall Updates On New Website
Thursday, February 4, 2010 at 6:23PM Buffalo New York’s largest dealer group, West Herr , is now fully prepared to help all Toyota owners with the repair process. Replacement parts have arrived at West Herr’s two Toyota locations and they have begun reserving service appointments. Regardless of where a consumer purchased their Toyota, they can bring it to either of West Herr’s two locations, in Orchard Park or Williamsville for prompt and reliable service.
To better meet the high volume of calls and questions regarding Toyota recall repairs, West Herr Toyota has created two designated hotlines for consumers. In and around Orchard Park, Toyota owners can call 716-926-7800. Consumers closest to the Williamsville dealer can call 716-932-4400. To help make scheduling appointments as easy as possible for their customers, West Herr has extended their normal 6 day service schedule at both locations to include extra evening hours and Sundays.
Buffalo Toyota owners can also receive late breaking information and news regarding the recall on West Herr’s dedicated website, http://www.westherrcares.com.
Bill Loecher, VP of West Herr Automotive, says the staff at West Herr has been fully trained by Toyota on the proper recall procedures. “We understand the concerns this recall has raised as well as the need to have the work performed correctly and in a timely manner,” says Loecher. “We are not just repairing Toyotas driven by our customers, but those driven by our family, employees and friends as well. The replacement parts have begun to arrive at our dealership and we are fully prepared to begin installing them.”
Consumers can schedule an appointment by calling one of the Hotline numbers listed above which will connect them directly to one of West Herr’s dedicated Recall Specialists. They can also answer any questions consumers might have regarding this safety recall.
Media Contact:
Kevin Leigh
Director of e-Business
West Herr Automotive Group
(716) 818-4444 (text or call)