WILLIAMSVILLE, NY. (December 01, 2010) – The West Herr Automotive Group is proud to announce a partnership with Carfax.  All West Herr locations run vehicle history reports prior to acquisition for customer safety.  West Herr customers can shop with confidence knowing they’ll receive only top quality used cars.

We are very proud and excited  that West Herr has once again received the Better Business Bureau  Torch Award for Marketplace Ethics in the Corporate Category of 1,000 and more employees. 

This award is given for excellence in marketplace ethics and commitment to customer satisfaction and is rarely given to the same organization twice. 

This truly is a testament to every employees commitment to doing the right thing!  West Herr previously received this recognition in the large category in 1998, 2001, and 2004.  In 2007, due to our growth we received the award in the corporate category.  

This award can be applied for every three years and can only be granted three times in each group.  

 Thank you to all employees for your commitment to maintaining the highest ethical standards.  We appreciate your outstanding efforts to constantly work with integrity, accuracy and empathy.

The Better Business Bureau (BBB) was created to give consumers the power to make informed decisions.  In fact their mission statement says "BBB’s mission is to be the leader in advancing marketplace trust."

The West Herr Auto Group is proud to be an accredited member of the Better Business Bureau since 1972.  Each one of our dealerships is also individually accredited.  View our ratings as a whole here on the BBB's website.  

According to the BBB website, "BBB Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join BBB"

You can view the full accreditation standards here.  The general principles valued by the BBB are honesty, transparency and responsiveness. 

West Herr has won the BBB's "Torch Award" for Marketplace Ethics 4 times.  We are the only company in the nation to receive this prestigious award four times.

In addition we have an A+ rating from the BBB.  Each one of our dealerships carries at least an A rating.  Our core values of honesty and dedication have given us these distinctions.  

We are happy to offer our customers our best.  For more information about our ratings with the BBB, feel free to visit them online today.

General Manager

West Herr Chevrolet of Hamburg

716-649-7800

PR Log (Press Release) – Mar 17, 2010 – West Herr Toyota of Williamsville announces their support of the Variety Kids Telethon.  This is the 48th year that the telethon is taking place in Buffalo to raise money for the Robert Warner MD Center for Children With Special Needs.

This year’s Variety Kids Telethon will air on Sunday March 28th.  West Herr Toyota of Williamsville will be wearing jeans on two Thursdays in March to raise awareness of the telethon, collect donations and show their support for the Variety Kids.  Many of the West Herr Toyota of Williamsville will be donating $10.00 per person to support the Variety Kids Charity.  They will be identified, by wearing jeans and a Variety Kids pin on Thursday March 11th and March 18th.

Variety's National Mobility Program provides much needed assistance to children with mobility concerns. For children with disabilities, this means having the freedom to go where they want to, either on their own, or if they need assistance, reducing the impact they make on those helping them. With the advent of many new mobility technologies, this access is becoming available to more and more children. The goal of their Mobility Program is to see that they get it.  

Buffalo residents who would like to donate to the Variety Kids organization can do so online by visiting http://www.usvariety.org/donate.html or by stopping by West Herr Toyota of Williamsville on Thursday March 11th and March 18th.

Directions to West Herr Toyota of Williamsville can be found online at http://www.buffalotoyota.net/

About West Herr Toyota of Williamsville

West Herr Toyota of Williamsville is a part of the West Herr Auto Group.  The auto group was founded in 1950 by Joseph Herr and Harold West.  What started as a single Ford dealership in Hamburg grew into one of the most successful automotive chains in the US.  Currently West Herr represents 19 New Vehicle Brands, is the 21st largest Automobile Group in the United States and has been proudly serving the Western New York community for 60 years.

For more information, http://www.westherr.com and http://www.westherrtoyota.com

(Buffalo, New York) Buffalo New York Saturn customers are in for some welcome news despite General Motors’ decision to phase out the Saturn brand. Recognizing that existing Saturn owners will be concerned about ongoing service, parts and maintenance of their Saturn vehicles, the West Herr organization has decided to embrace the eventual restructuring of their two Saturn stores by creating a new Saturn service center in Orchard Park, New York.

The new West Herr Saturn service and parts center located at West Herr Chevrolet of Orchard Park, just a few doors away from the original Saturn building will see renovations completed by February 1st. Commenting on the change in location for Saturn service, William Loecher VP of West Herr “Our Saturn customers deserve an amazing customer experience, and we intend to ensure that they receive it.”

Business for the West Herr Group has been strong, and the company was able to retain all of their current Saturn factory trained service technicians and parts personnel. “They know the ins and outs of Saturn cars like no other technician in Buffalo, so it was wonderful that they all were able to make the move. Some of our techs have written parts of the service manual for Saturn, and will bring a new level of experience to the Chevrolet location as well.” said Brad Coon Service Director for West Herr.

West Herr has also moved their existing Saturn sales team to other locations with the group, and have expanded their duties so they can sell all of the West Herr Brands to their customers. Mark Carrow, the Director of Sales, added; “We hope that the decision by GM to phase out Saturn has no impact on our Saturn customers and we are doing everything in our power to insure that they know we care for them and their decision to buy from West Herr.”

All Western New York Saturn owners will now be able to have Saturn factory warranty, extended warranty and service work performed at the new Saturn Service Center located at the West Herr Chevrolet of Orchard Park location, which is conveniently only 100 yards away from the existing Saturn of Orchard Park dealership. This does not affect Saturn of Clarence/Resale North, which will continue to provide sales, parts and service for its Saturn customers.

West Herr is very appreciative of the support the Western New York community has shown both Saturn of Orchard Park and Saturn of Clarence over the last twenty years. As one of the original Saturn dealers and because of the tremendous community support, Saturn in Western New York was the #1 Saturn retailer in the United States for many of the last 10 years. West Herr is committed to continuing to provide the level of sales and service its Saturn customers have become accustomed to and deserve. It is a welcome change to see an automotive retailer committed to working tirelessly to ensure a smooth and seamless process during the Saturn transition period.

West Herr represents 19 New Vehicle Brands, is the 21^st largest Automobile Group in the United States and has been proudly serving the Western New York community for 60 years.

For more information West Herr, consumers can visit http://westherr.com