Friday
May182012

West Herr Opens it 3rd Chevrolet Location.

The West Herr Automotive Group is pleased to announce that it has acquired the assets of Glen Campbell Chevrolet at 8040 Transit Road in Williamsville.  With this acquisition, West Herr will now have three Chevrolet dealerships that are located in Williamsville, Orchard Park and Hamburg.  Additionally, this will be the third brand they represent in both the Northtowns and the Southtowns, Ford, Toyota, and now Chevrolet.        

 

Melissa Attea has been appointed as General Manager of the dealership that currently employs 44 people.  That number is expected to grow to approximately 65 employees as the volume of the store increases. The 41,000 square foot building will be renovated to a state-of-the-art General Motors Facility Image Design in 2013.                          

 

Scott Bieler, President of the West Herr Automotive Group expressed that “Our entire team is excited about the potential that this store has based on the popularity of the Chevrolet brand in Western New York and because of the outstanding location.” In 1950, West Herr started as a single point Ford Dealership in Hamburg, New York.  With the addition of this dealership, West Herr now has 18 locations throughout WNY representing 20 brands:  BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Jaguar, Jeep, KIA, Lincoln, Mercedes-Benz, Nissan, Ram, Scion, Sprinter, Subaru, and Toyota.  With over 1,400 employees, selling 31,000 new and used vehicles in 2011, West Herr is the largest automotive group in New York State and 23rd largest in the nation.    

 

Glen Campbell Chevrolet has been in business and served the Western New York community for 66 years. The dealership was founded by Glen C Campbell in 1946 and later operated by his son James E Campbell. The business has more recently been run by James G. Campbell, Jay B Campbell, and Kevin Campbell. Jay and Kevin Campbell stated that they wish to thank their loyal customers for their business and that they feel confident that the West Herr organization shares their family’s commitment to their customers and the Williamsville- Amherst community.

 

Media Contact:

Annette Smith
West Herr Spokesperson
716-926-7701
asmith@westherr.com

Thursday
Dec022010

West Herr Chooses Carfax

Buffalo Car Dealer Announces Partnership for Vehicle History Reports 

WILLIAMSVILLE, NY. (December 01, 2010) – The West Herr Automotive Group is proud to announce a partnership with Carfax.  All West Herr locations run vehicle history reports prior to acquisition for customer safety.  West Herr customers can shop with confidence knowing they’ll receive only top quality used cars.

 “West Herr customers expect quality and trust in their vehicles,” said Jack Anderson, Used Car Director at West Herr.  “That’s why Carfax Vehicle History Reports are a key part of our sales process.  Our customers know they’ll be driving off with the finest used cars on the market backed by the West Herr name and the assurance of a Carfax Report.”

While all Carfax reports are available at any West Herr location, customers can also view vehicle history reports on Westherr.com.  

“Carfax reports and our used car Peace of Mind guarantee offer our customers trust and transparency,” said Kevin Leigh, West Herr E-business manager.  “We know our customers do their research before coming to the dealership, so we want to offer them as much information upfront as possible."

Aside from Carfax Vehicle History reports, West Herr offers a 98 point inspection on all used cars and Real Deal, a third party application that compares prices in the market.

 
About West Herr
Founded in 1950, The West Herr Automotive Group is the largest dealer group in New York State and 22nd largest in the country. West Herr offers over 20 brands at 18 different locations in the Buffalo/ Rochester area.  Visit west Herr online at Westherr.com or Facebook.com/westherr

About Carfax (www.carfax.com)
Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that helps used car buyers and sellers make better decisions.  Free Carfax Vehicle History Reports are instantly available with vehicles listed in nearly every online marketplace by Carfax-subscribing dealers.  For more information or to become a Carfax-subscribing dealer, visit www.carfaxonline.com.

 

Tuesday
May252010

West Herr Receives Better Business Bureau Torch Award

Buffalo Car Dealer Honored For Marketplace Ethics

We are very proud and excited  that West Herr has once again received the Better Business Bureau  Torch Award for Marketplace Ethics in the Corporate Category of 1,000 and more employees. 

This award is given for excellence in marketplace ethics and commitment to customer satisfaction and is rarely given to the same organization twice. 

This truly is a testament to every employees commitment to doing the right thing!  West Herr previously received this recognition in the large category in 1998, 2001, and 2004.  In 2007, due to our growth we received the award in the corporate category.  

This award can be applied for every three years and can only be granted three times in each group.  

 Thank you to all employees for your commitment to maintaining the highest ethical standards.  We appreciate your outstanding efforts to constantly work with integrity, accuracy and empathy.

Friday
Apr302010

West Herr A+ rating with Better Business Bureau

Better Business Bureau Credentials Show Buffalo Car Dealer's Honesty and Reliability

The Better Business Bureau (BBB) was created to give consumers the power to make informed decisions.  In fact their mission statement says "BBB’s mission is to be the leader in advancing marketplace trust."

The West Herr Auto Group is proud to be an accredited member of the Better Business Bureau since 1972.  Each one of our dealerships is also individually accredited.  View our ratings as a whole here on the BBB's website.  

According to the BBB website, "BBB Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join BBB"

You can view the full accreditation standards hereThe general principles valued by the BBB are honesty, transparency and responsiveness. 

West Herr has won the BBB's "Torch Award" for Marketplace Ethics 4 times.  We are the only company in the nation to receive this prestigious award four times.

In addition we have an A+ rating from the BBB.  Each one of our dealerships carries at least an A rating.  Our core values of honesty and dedication have given us these distinctions.  

We are happy to offer our customers our best.  For more information about our ratings with the BBB, feel free to visit them online today.

 

Wednesday
Apr212010

Car Safety Event in Buffalo 

West Herr To Provide Western New Yorkers With Child Safety Seat Checks

West Herr Chevrolet of Hamburg, in conjunction with The New York State Troopers, is helping to put a spotlight on the importance of child passenger safety.

West Herr will host a child passenger safety inspection event on Saturday April 24, 2010 at our dealership located at 5025 Southwestern Blvd in Hamburg NY.

From 10 AM through 1 PM trained staff and technicians will inspect each child seat to ensure that the seat has not been recalled because of a safety defect, is the right size for the child using it and is installed correctly. Staff can also answer questions and direct parents to the correct information resources. Hot dogs and refreshments will be served.

Research shows that the majority of child seats are not being used correctly. Furthermore, there are nearly 20 million at-risk children between the ages of four and eight who are not properly secured in booster seats while riding in automobiles. These children have outgrown their safety seats and are often using adult safety belts that are too large for their small bodies. Children in this age group (generally 40-80 pounds and less than 4’9”) should be properly restrained in booster seats, as they have generally outgrown child safety seats.

As members of the community, the entire team at West Herr Chevrolet of Hamburg takes great pride in seeing our children and those in our community grow up, which is why we are committed to child passenger safety.

Interested parents can call us at 716-649-7800 or chevyhamburg.com for more information.


Dean Lucas
General Manager
West Herr Chevrolet of Hamburg
716-649-7800