West Herr Chooses Carfax

Buffalo Car Dealer Announces Partnership for Vehicle History Reports 

WILLIAMSVILLE, NY. (December 01, 2010) – The West Herr Automotive Group is proud to announce a partnership with Carfax.  All West Herr locations run vehicle history reports prior to acquisition for customer safety.  West Herr customers can shop with confidence knowing they’ll receive only top quality used cars.

 “West Herr customers expect quality and trust in their vehicles,” said Jack Anderson, Used Car Director at West Herr.  “That’s why Carfax Vehicle History Reports are a key part of our sales process.  Our customers know they’ll be driving off with the finest used cars on the market backed by the West Herr name and the assurance of a Carfax Report.”

While all Carfax reports are available at any West Herr location, customers can also view vehicle history reports on Westherr.com.  

“Carfax reports and our used car Peace of Mind guarantee offer our customers trust and transparency,” said Kevin Leigh, West Herr E-business manager.  “We know our customers do their research before coming to the dealership, so we want to offer them as much information upfront as possible."

Aside from Carfax Vehicle History reports, West Herr offers a 98 point inspection on all used cars and Real Deal, a third party application that compares prices in the market.

 

About West Herr

Founded in 1950, The West Herr Automotive Group is the largest dealer group in New York State and 22nd largest in the country. West Herr offers over 20 brands at 18 different locations in the Buffalo/ Rochester area.  Visit west Herr online at Westherr.com or Facebook.com/westherr

About Carfax (www.carfax.com)

Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that helps used car buyers and sellers make better decisions.  Free Carfax Vehicle History Reports are instantly available with vehicles listed in nearly every online marketplace by Carfax-subscribing dealers.  For more information or to become a Carfax-subscribing dealer, visit www.carfaxonline.com.

West Herr Receives Better Business Bureau Torch Award

Buffalo Car Dealer Honored For Marketplace Ethics

We are very proud and excited  that West Herr has once again received the Better Business Bureau  Torch Award for Marketplace Ethics in the Corporate Category of 1,000 and more employees. 

This award is given for excellence in marketplace ethics and commitment to customer satisfaction and is rarely given to the same organization twice. 

This truly is a testament to every employees commitment to doing the right thing!  West Herr previously received this recognition in the large category in 1998, 2001, and 2004.  In 2007, due to our growth we received the award in the corporate category.  

This award can be applied for every three years and can only be granted three times in each group.  

 Thank you to all employees for your commitment to maintaining the highest ethical standards.  We appreciate your outstanding efforts to constantly work with integrity, accuracy and empathy.

West Herr A+ rating with Better Business Bureau

Better Business Bureau Credentials Show Buffalo Car Dealer's Honesty and Reliability

The Better Business Bureau (BBB) was created to give consumers the power to make informed decisions.  In fact their mission statement says "BBB’s mission is to be the leader in advancing marketplace trust."

The West Herr Auto Group is proud to be an accredited member of the Better Business Bureau since 1972.  Each one of our dealerships is also individually accredited.  View our ratings as a whole here on the BBB's website.  

According to the BBB website, "BBB Accreditation is an honor – and not every company is eligible. Businesses that meet our high standards are invited to join BBB"

You can view the full accreditation standards here.  The general principles valued by the BBB are honesty, transparency and responsiveness. 

West Herr has won the BBB's "Torch Award" for Marketplace Ethics 4 times.  We are the only company in the nation to receive this prestigious award four times.

In addition we have an A+ rating from the BBB.  Each one of our dealerships carries at least an A rating.  Our core values of honesty and dedication have given us these distinctions.  

We are happy to offer our customers our best.  For more information about our ratings with the BBB, feel free to visit them online today.

Car Safety Event in Buffalo

West Herr To Provide Western New Yorkers With Child Safety Seat Checks

West Herr Chevrolet of Hamburg, in conjunction with The New York State Troopers, is helping to put a spotlight on the importance of child passenger safety.

West Herr will host a child passenger safety inspection event on Saturday April 24, 2010 at our dealership located at 5025 Southwestern Blvd in Hamburg NY.

From 10 AM through 1 PM trained staff and technicians will inspect each child seat to ensure that the seat has not been recalled because of a safety defect, is the right size for the child using it and is installed correctly. Staff can also answer questions and direct parents to the correct information resources. Hot dogs and refreshments will be served.

Research shows that the majority of child seats are not being used correctly. Furthermore, there are nearly 20 million at-risk children between the ages of four and eight who are not properly secured in booster seats while riding in automobiles. These children have outgrown their safety seats and are often using adult safety belts that are too large for their small bodies. Children in this age group (generally 40-80 pounds and less than 4’9”) should be properly restrained in booster seats, as they have generally outgrown child safety seats.

As members of the community, the entire team at West Herr Chevrolet of Hamburg takes great pride in seeing our children and those in our community grow up, which is why we are committed to child passenger safety.

Interested parents can call us at 716-649-7800 or chevyhamburg.com for more information.


Dean Lucas
General Manager
West Herr Chevrolet of Hamburg
716-649-7800

Buffalo Auto Dealer Ranks 22nd Among Largest Dealers in the US

Automotive News ranks West Herr Auto Group out of Buffalo as the 22nd largest dealer group in the country out of 125.  West Herr Represents 18 new vehicle brands.

By Stacey Berlin

A newly published Automotive News report ranked West Herr Automotive Group in Buffalo the 22^nd largest dealer group in the US out of a possible 125.  The ranking is based on 2009 new-vehicle retail units sold. West Herr reported selling 14,555 new retail cars and trucks last year.

Buffalo Car Dealer 22 in NationWest Herr is the 16^th largest privately held auto group and has been serving the Buffalo area since 1950 when the dealership was founded by Joseph Herr and Harold West.  What started as a single Ford dealership in Hamburg grew into one of the most successful automotive chains in the US.  Currently West Herr represents 18 New Vehicle Brands and has a comprehensive inventory of used and certified pre-owned vehicles.

Despite reports of slumping auto sales around the country, West Herr reported an impressive year in 2009.  The dealer group sold a total of 39,420 new retail, used, fleet and wholesale units and reported revenues of about $732 million from all of its departments, according to Automotive News.

Buffalo residents can learn more about the West Herr Automotive Group and their large family of dealerships by visiting http://westherr.com/