A New Way To Buy A Used Car

Get the Peace of Mind You Deserve 

With our Used Car Sale coming up, take a quick look at one tool that sets us apart from other used car dealers.

When buying a used car, the main thing anyone wants aside from a good price is confidence in the vehicle.  At the West Herr, customers get both.  Since our Used Car sale is going on right now, might as well tell you why we offer such great prices on used cars.  

First, West Herr uses a new third party pricing tool called Real Deal.  Real Deal will search the surrounding Western New York area compare prices on other used cars, even at other dealerships.  Now Customers will know for sure that they're getting the right price. 

For a full explanation of Real Deal, take it from our spokesman Steve Tasker in this video:

"We value transparency highly in what we do," said Jack Anderson, West Herr Used Cars Director.  "We pride ourselves on education our customers with every purchase they make." 

West Herr realizes that in the Internet age, customers are presented with a wide array of options and information.  Customers can now research multiple cars before even coming into the store, as opposed to the old methods of traveling from dealership to dealership. 

That's why aside from the Real Deal pricing, we also offer the West Herr Peace of Mind guarantee.

Each used car comes with a 3 Day/150 Mile Cash Return, 30 Day/1,000 Mile Exchange Policy and a 6 month/6,000 Mile Powertrain Warranty. 

The Peace of Mind guarantee also comes with storybooks, Auto Check vehicle history reports, and maintenance records.  Plus we recently partnered with Carfax to be our main provider of vehicle history reports.  

On top of that, customers can even take the car to their own personal mechanic for a second opinion if they so desire. 

West Herr also offers a "buy it and drive it option."  Many West Herr Used Car customers can leave with their cars the same day they purchase them. 

Stop by the sale this weekend or visit us online here. 

CNN Says: Black Friday is the Best Day to Buy a Car

"If you're looking for a new car, the day after Thanksgiving is the best day of the year to buy." Source: Peter Valdes-Dapena, CNNMoney.com senior writer.

Black Friday Sales in BuffaloAt dinner the other night I talked about our Black Friday Sales Event planned for this Friday, and my sister-in-law said: "Buying a car will give the boys something to do on Friday, while the girls are at Toys-R-Us.. We all laughed, but you know that is just the point. This time of year may already be the best time to buy a car, with 0% and lease blowouts already happening, add to it all of the things we are doing on Friday to incentivize our customers.

Go to http://www.westherr.com/BLACKFRIDAY This friday for extra door buster prizes with purchase.

Go to http://bit.ly/Black_Friday_Event to read CNN Money's article. 

What the heck is a Multi Point Inspection on a Used Car.

One of our customers asked: "When we say that we perform a multi point or 98 point inspection, what does that mean?"

West Herr Multi Point InspectionGreat question. This is an example of us assuming that everyone speaks "Car Talk" jargon. But for the rest of the population, here is what goes on in the service service department before we sell a used car.

In an example where we take a customer’s car on trade, the sales manager of the store typically requests a "Check out". This is where the service department takes a quick look at the car to make sure that is its safe for our employees to drive and to determine if we are going to keep the car for public sale. If the car is not going to be kept we typically take it to auction or have it picked up by a junk yard. Even some of the nicesest cars can fail this inspection because West Herr makes every effort to keep bad cars off our lots.

For the cars we are keeping, we take the next step, and run a full Multi point inspection and perform the needed repairs. This could include replacing the brakes, replacing tires or performing minor paint work. Each car is different, some require only minor detailing. Then we usually change the oil and filter and rotate the tires, then top off the fluids.

Then we create what is called a "Story book" file. This file includes an AutoChecktm vehicle history report (to verify that the car was not in flood or wreck), the repair orders including the multipoint inspection report, among other things. This story book file is available for our customers to review before they buy.

Finally the car is sent to our detail shop for cleanup and finishing touches, this is when we take the pictures of the car and verify the equipment and add a window sticker.

Then the sales manager has the vehicle added to the inventory and it is posted to the web for sale.

A lot going on behind the scenes, huh? Here is a brief video talking about our West Herr Peace of Mind