Service On Your Schedule

WNY Tire Offers The Ultimate Convenience 

The world doesn't stop at 5 PM.  If you need tires or other auto service, WNY Tire is there to fit your hours. 

Service appointments can be made online at anytime.  Just visit WNYtire.com to get started.  If there's any sort of time conflict, a service representative will contact you as soon as possible.  WNY Tire has over 15 service locations around Buffalo.  Almost every location is open on Saturdays and at night during the week. 

"Our goal is to give customers the most amount of convenience with the least amount of hassle," said Mark Zeisz, West Herr service director. 

Right now you can get free lifetime tire rotations with the purchase of 4 new tires.  Other benefits include:

• 30 DAY PRICE MATCH GUARANTEE
• COMPUTERIZED BALANCE
• WHEEL WEIGHTS
• TIRE DISPOSAL
• LIFETIME FLAT REPAIR
• FACTORY TRAINED TECHNICIANS
• FREE SHUTTLE SERVICE

Every West Herr WNY Tire location has at minimum A rating with the Better Business Bureau (BBB).  Plus West Herr is a 6 time winner of the BBB's Torch Award for Marketplace Ethics. But don't just take it from us, take it from a satisfied customer:

"West Herr delivers on the promise of their brand and they get it," said Chris Smith.  You can view his full blog post on a service situation with West Herr here. 

Reliable auto service is just a click away.  Remember to "like" WNY Tire on Facebook. 

Saturn Owners are Thrilled with New Service Center in Orchard Park NY

As word spread that West Herr is opening a special service area for our southtowns Saturn owners, the phone began to ring with positive feedback and of course, questions. “...I cannot thank you enough for telling us what's going on, it’s nice to see that West Herr is looking out for us....” said a Saturn Vue owner in response to our announcement.

Here are some of the questions that our Saturn customers asked:

Q. Where can I read about the announcement?
A. We have the original press release on our blog, click here to read.

Q. I heard you sent a letter to Saturn customers, I moved so I did not get one, is it on-line somewhere?
A. Of Course, simply click this link to read it.

Q. Can I still go to your Saturn of Clarence location for warranty work?
A. YES, our Saturn of Clarence Resale Center North remains available for the foreseeable future. At some point later in the year Saturn Corporate will identify a GM facility close by, where you can have warranty work performed. All maintenance and extended service contract work can be done at any of our West Herr Locations.

Q. I leased by Saturn, what I do when my lease expires?
A. We will be contacting you as your lease expiration date gets closer, either by your sales consultant or by the lease team at West Herr. They will have instructions as to how the process works. All of our GM locations are authorized to handle the lease termination including, Saturn of Clarence Resale Center North, East Aurora Buick GMC Cadillac, West Herr Chevrolet Hamburg and West Herr Chevrolet Orchard Park.

Q. Will my Warranty be still honored by GM?
A. Yes, General Motors will honor your warranty for the full term and mileage found in your owner's manual and warranty guide.

Q. “If I need an oil change or maintenance work, where should I go?”
A. Any West Herr location can handle your maintenance work. Saturn of Clarence Resale Center North or West Herr Chevrolet Orchard Park has the specialized Saturn equipment and parts for your warranty repairs.

Q. I bought an extended service contract, where do I go for service?
A. The most convenient choice is Saturn of Clarence Resale Center North or West Herr Chevy in Orchard Park, because of technician expertise on Saturn vehicles and the availability of parts. You may however go to any West Herr service center for extended service contract work.

Overview of new Saturn Service Location (click photo to enlarge)Q. Where is West Herr Chevrolet Orchard Park?
A. Just 2 buildings south on Southwestern, see the map attached. Click here for driving directions.

Q. When I go to the Chevy location, do I need to do anything special or see someone special?
A. Just like at Saturn of Orchard Park, you pull up to the overhead door entrance at Chevrolet Orchard Park, toot your horn and we will let you in. Once inside you will be welcomed to your new service location.

Q. If I need Saturn Parts where should I go?
A. West Herr Chevrolet Orchard Park and Saturn of Clarence Resale Center North has the largest Saturn parts inventory in New York State. They can ship any part to your home, business or to another West Herr facility.

Q. If my Saturn needs Body Work, where should I go?
A. Any of our 4 Collision Centers www.westherrcollision.com for details.

West Herr Launches New Tire & Service Web Site.

New Tire and Service CenterDue to enormous demand from our customers, West Herr launched its new Tire & Service Center today. “This will allow our customers to shop for tires at tremendous discounts, on line.” said Mark Zeisz service director of West Herr.

On the new site, you can buy tires, make service appointments, get coupons and join the West Herr Savings Club.

West Herr has always tried to be the one stop shop for vehicle purchases, with  over 20 vehicle brands to choose from. With the addition of WNYTire.com we now are the one stop service department online.