Cadillac Number #1 in Customer Satisfaction
Sunday, May 24, 2009 at 10:57AM From Baltimor Auto Examiner:
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2010 Cadillac CTS, ranked as #1Cadillac was selected as the top brand in overall vehicle satisfaction in a survey of new vehicle buyers released today. AutoPacific’s 2009 Vehicle Satisfaction Awards, generated from the experiences of actual new car and truck owners, named Cadillac as
Top Brand for the second consecutive year.
The Vehicle Satisfaction Award (VSA) objectively measures how satisfied owners are with their new car or light truck, and reflects the opinions of more than 25,000 consumers nationwide.
“Cadillac is extremely proud of this award since it is based on the real experiences of new vehicle buyers,” said Mark McNabb, vice president Cadillac. “This feedback from actual owners underscores our commitment to excellence in product and customer service.”
In addition to Cadillac’s overall award, the Cadillac Escalade was the VSA category winner in the Luxury Sport Utility segment. Cadillac has been rated among the top five overall brands all 13 times the annual survey has been conducted.
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